Gaming is for entertainment, not for stress relief. At 10bet, we believe every player has the right to know their limits and play with enjoyment.
Responsible gaming means keeping gaming as a form of entertainment — where you stay in control, not the game.
At 10bet, we believe online gaming can be a great source of entertainment when enjoyed responsibly. But when someone plays to chase losses or escape stress, that's when problems begin.
The three core principles of responsible gaming are: knowing your budget, respecting time limits, and accepting that wins are never guaranteed. 10bet helps you stay aware of all three.
1. Only wager money you can afford to lose without it affecting your life.
2. Don't treat gaming as a source of income.
3. Remember — you always have the power to stop playing.
The more of these values that apply to your life, the healthier your relationship with gaming is.
These tools are available directly from your account to help you keep your gaming in check.
Set a daily, weekly, or monthly deposit limit. Once set, you will not be able to deposit beyond that limit.
Set how long you want to play before you start. You'll receive a reminder when time is up, and your session can be stopped automatically.
Set a loss limit for a given period. Once that limit is reached, gaming will be stopped automatically.
Temporarily pause your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
Permanently close your account for a period of 6 months to 5 years. Opening a new account is also restricted during this time.
You can turn off promotional offers and bonus notifications if you feel they're tempting you to play more.
Log in to your account and go to "Account Settings → Responsible Gaming" to access all these tools. You can also ask us directly via the support chat.
Being honest with yourself is hard, but it's the most important step.
If several of these signs apply to you, don't wait — contact our support team or use the self-exclusion option. It's not a weakness; it takes courage.
Answer these questions honestly — just for yourself.
The first step is the hardest, but once you take it, the rest becomes easier.
The first step is acknowledging that there's a problem. There's no shame in it — it can happen to anyone.
Reach out via our 24/7 live chat. We'll help you set up self-exclusion or a break — with support, not judgment.
You can activate self-exclusion directly from your account settings. During this period, access to 10bet will not be possible.
Speak with a mental health professional or counsellor. Gaming addiction is a mental health condition — and it's one that can be treated.
Telling loved ones makes it easier to get support. Let the people close to you know — don't try to handle it alone.
Every step we take is made with your protection in mind.
Age is strictly verified at registration and withdrawal. Accounts found to belong to anyone under 18 are closed immediately.
Our system detects unusual gaming patterns and proactively reaches out to players who may be at risk.
Our support team is specially trained in responsible gaming. You'll receive help with respect and without judgment.
You can view a full record of all your gaming activity — time spent, amount in BDT, and which games you played.
You have the option to disable promotional messages and bonus offers — so you can make decisions based on judgment rather than impulse.
Once self-exclusion is activated, it cannot be reversed before the set period ends — this is in place for your own protection.
10bet strictly prohibits anyone under 18 from using our gaming platform. As a parent or guardian, there are also steps you can take to help.
10bet is more than a gaming company — we are part of the community. Responsible gaming is not just a policy for us; it reflects what we genuinely believe.
We make this promise: if any player needs help, we will put that help first — people before profits, always.
Gaming is best when it stays fun. Enjoy a safe and entertaining experience at 10bet.